My Care My Choice is a ratings and review site which offers clients, family members and carers a valuable and reliable source of information about the experiences other people have had with their care in Disability Services, Mental Health and Aged Care in WA. We help you to find services to support you or you can leave a review about the services you are currently receiving.

Our aim is to ensure you can easily find high quality care when and where you need it. We also understand searching for care services can be overwhelming, that’s why we have developed easy to follow resources and useful links so you can make informed decisions when determining which service provider is right for you.

My Care My Choice is WA’s first ‘one stop shop’ and comprehensive online directory and information service, connecting clients and families with community services.

Whatever your care needs, we deliver much needed help to navigate services to best support you. It is a gateway to support you at home, access residential or centre based services and plan for the future. If you are searching for the right support, look no further as we offer registered community service organisations. We also offer videos, articles, blogs and tips to help you decide what’s right for you.

 

Our Story

My Care My Choice was established in 2016 by Emer Long and Kelly Gray. We have worked in community services supporting clients and organisations for over twenty years. Frustrated by complex community services systems that were hard to understand and navigate, we wanted to supply people with high quality information about disability, mental health and aged care services which helps families to make informed decisions in the search for care quickly and easily. Clients and families post reviews about services, giving organisations the opportunity to respond in real time, in a meaningful way.

My Care My Choice mission is to provide families and organisations a review site to provide people with accessible, non-biased information on the services they will be accessing. We want to open the dialogue between providers and their users for honest open feedback.

We believe it is important for organisations not be fearful about customer reviews, and remember sometimes the people who’ve had complaints about a service can become your biggest brand advocates because of the way you’ve addressed an issue. My Care My Choice is a meaningful quality check for families and organisations.

 

Our Mission

Our mission is to provide people and families with accessible, non-biased information on the community services they will be accessing. We open the dialogue between providers and their customers for honest and open feedback.

 

Our Vision

My Care My Choice is WA’s best online directory and referral service, connecting clients and families with community services.

 

Our Values

Integrity

Transparency

Professionalism

Compassion

 

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